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For Sellers

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Selling your home isn’t always the easiest thing to do. Depending on why you are selling will affect choices you make along the way. If you are moving up to a bigger home to accommodate your growing family, or downsizing to accommodate your newly empty nest, usually there are a lot of emotions involved. Do you know that moving is one of life’s most stressful events? Right up there with dealing with death, or divorce. If you have moved recently you know this true.

So how do you make it less stressful? Easier? Quicker? Call an agent, me preferably, when you first start thinking about selling. We can look at the market at that moment, and look at the comparable homes to yours. What are they selling for? How long are they on the market? And what do they have? Meaning, what updates, upgrades, lots sizes, location factors do comparable homes to yours have that might affect these numbers. Then we can go through your home and discuss your factors that will affect not only the price you sell for, but speed in which your home will sell. Are there simple, fast things you can do that will help you sell more quickly, and maybe even more money? Usually. Really. Sometimes things will cost more, take longer, and those should be discussed. As I have said, education is my game, so YOU can make the decisions.


FAQ for Sellers

What does it cost to sell my home?

Selling your home may feel like a very expensive endeavor. There is not a set amount that it costs to sell your home, but there are costs associated with the process that must be accounted for. When you hire an agent to represent you in the sale of your home all of the costs associated with the sale will be discussed. The listing agent will charge a commission for their work, and that commission will be shared with the buyer’s agent. This amount can vary depending on several factors. There are also title fees, HOA fees for disclosure and transfer, and escrow fees…plus any of the buyer’s fees that are negotiated for the seller to cover. It is important to be very clear about all of the fees up front, and throughout the negotiation process…so if you ever aren’t certain please ask for a worksheet of estimated costs from your agent.

When is the best time to sell my home?

There are advantages to selling your home at any time of the year. Traditionally the MOST homes are sold in the early summer…closing before the next school year starts in early August. This means listing your home February-May will be when MOST homes sell. This doesn’t mean though that other times of the year are not good times to sell. Over the holidays for instance…many people do not want buyers walking through their home. If a seller is willing to put up with buyers over the holidays, or if the home is vacant, it will have less competition than the spring months…and buyers will be more serious….less looky loos.

Will my stuff be safe with strangers walking through my home?

I would love to answer this with an unequivocal YES…but sometimes things happen. Knocking on wood as I write this, but this has never happened with any of the listings I have had over the past 15 years…no one has ever reported anything stolen. But to be safe I suggest not leaving certain things out in the open. Prescription medication, cash, jewelry, and guns should not be seen….even if the buyers open closets, medicine cabinets, or drawers. Licensed agents will usually only take pre-approved serious buyers out to look at homes, so this shouldn’t be a top concern for you.

When should I contact an agent to help me sell?

As soon as you start to think about it. Seriously. Have your agent over to chat. Talk about the market, talk about the costs to selling, talk about the future and what you want it to hold. Often small things can be done to your property to help you increase your sale price, and DECREASE your time on the market. Things like sprucing up your landscaping, making repairs, or even a coat of paint or new counter tops. Talk about everything with your agent so you have all of the information to make educated choices…and the TIME to do any updating or upgrading you might choose to do.

I don’t have to tell the buyers about that, do I???

Yeah, you do. Disclose, disclose, disclose. There are a few protected things you don’t have to disclose, such as death on the premises, a person with AIDS or HIV living there, or if a crime occurred on the property…but outside of those things…just tell the buyers. Before you list the property your agent will give you a form to fill out that asks a gajillion questions. Answer them all, truthfully. Back up your answers with receipts and warranties, and any other paperwork you have. If a buyer loves your home many of them will overlook pretty much anything, especially if you handled it appropriately. For instance, if you had a flood…but you dried the property out and made repairs…tell them about it. Chances are they will find out anyway when they see your insurance history and see what claims have been made on the property. Then you look shady…and that will cause worse feelings than if you had been open and upfront right from the beginning.

How clean does my house have to be?

For the most part, pretty darn clean. Remember you are selling something here, something that is most likely the biggest thing the buyers have ever bought. So you have to sell them the experience of what their life will be like if they make this home their own. So it needs to feel good, smell good, and be completely distraction free. You don’t want them seeing your dirty dishes and wondering what you had for breakfast…or tripping over your kid’s toys. Yes, it isn’t easy to live in a home and have it on the market, which is why I suggest talking with your agent about your challenges and working out solutions to make the process easier, right from the beginning. Sometimes an agent will have brilliant tips to make things easier…remember this IS what they do for a living.

Should I show the buyers around the house?

The easiest way I can think of to say this is…NO! NO NO NO! No matter how tempting it might be to stay to demonstrate the cool LED lighting in the pool, or the remote control for the fountain…let the buyers look around with their agent alone in your home. If they have questions about the fountain, or the pool…they will likely ask…and maybe you can give instructions to your agent to tell their agent. Even if the buyers LOVE your home, you being there will make them uncomfortable. They might not spend the time looking at things like they want to, because they will naturally want to hurry out of your home so you can get on with your day. Let them take the time to explore your home, experience how wonderful it is to live there, and chat with each other and their agent without filtering their words for your ears.

Will I get feedback from showings?

Well, let’s put it this way. I hope so. I prefer to request feedback via email and not with the check box questionnaire that can be sent out automatically. I like the email because it gives the agent an opportunity to give better feedback, feedback that might actually be useful. Sometimes I miss things about a client’s house…and the feedback will help a seller know if something is distracting, or unpleasant. For instance once we heard poopy diapers in the trash were a little stinky. I hadn’t experienced that ever, but the feedback was good stuff for the sellers to remember! But LOTS of agents don’t respond to requests for feedback, and that is annoying. But just know that it isn’t you, or your property…it is common and doesn’t mean anything other than agents are busy.


 

Testimonials

I am a customer that doesn't just look for an expert to sell and/or purchase a home for my family. I am a customer who expects an expert to do that but more importantly I look for someone who puts my family and what is best for us first. Having Mary McIntosh as my family's expert and advocate has proven successful in the sale and purchase of our past three homes. Mary not only sold our homes within days but she also single-handedly orchestrated every transaction for or with us. I cannot recommend her enough. She does make dreams come true.

Druann Letter November 30, 2016

Mary is a lifesaver & a joy to work with! She efficiently helped me completely remodel my Chandler townhome and got it sold in less than 1 day & closed in just a month! Since I now live in San Diego- she helped me do all of this remote! I simply could not have done it without her. You can trust Mary to go above & beyond and still save you money! Thank you so much Mary!!

Tiffany Bates November 30, 2016

When it was time for me to upgrade to a new home, I was recommended to Mary by friends from NY who had recently moved to Chandler. I was not in a position where I had to move, and I could take my time and wait for the perfect property to hit the market. Mary and I must have looked at more than 75 properties and nothing we were seeing was meeting most of my needs and wants. Honestly I don't know why she put up with me for that long, but she was a real trooper and hung in there showing me any property that had any potential. I decided to take a break from searching for a while. During that time I went to an open house held by another broker who knew of a house not on the market yet, that seemed to meet all my needs. I went to see it and that was the one. I felt so bad. After the year of work Mary had put into my search, I was about to buy a house with another broker. When I told her, she made me feel that my housing needs were more important than her commission and she encouraged me to pursue it. She even went with me to look at the house. The other broker was inexperienced or incompetent or both and it was Mary who stayed by my side through the transaction, guiding me and making sure my interests were protected. For example, the other broker wanted me to write a personal check to the seller for the earnest money deposit, and give it to her. Mary stepped in immediately to advise me of the correct way its done -- sending deposit to the title company once escrow is opened, not directly to the seller! I think that's pretty amazing service from someone who ran around most of the East Valley for more than a year and wasn't going to make the sale! Fortunately for Mary (and me!) the seller of that house was extremely difficult and the deal never closed. A very similar home became available in that time and I bought that one, with Mary as my broker. She arranged for all the inspections and even stayed at the house for those appointments that I could not be at. Mary also sold my home. She advised me which repairs and improvements were needed to make my home irresistible to buyers. She recommended contractors who did great work at reasonable prices. Her advice paid off! My home received multiple offers above asking price and sold in one day for a record price in my area. I've been getting the itch to upgrade again. I've gotten into growing tropical fruit trees and want a bigger piece of land in Scottsdale or Arcadia. When I called Mary to tell her I'm starting to search again, she was really excited to start showing me homes in Arcadia. She knows she'll be in for a lot of driving in the next year showing me dozens and dozens of homes. Frankly, I'm surprised she didn't hang up on me, but glad she didn't! Rarely do you find someone as dedicated to their client and will truly go the extra mile and more to make sure everything works out perfectly for you.

Sam November 30, 2016

I've had the privilege of working with Mary McIntosh on two occasions. Mary helped us to find a new home in the Phoenix area and impressively meet all of my families needs and wishes. Her knowledge of the school systems, future growth, and family oriented communities helped us tremendously in our decision. We are currently selling and Mary McIntosh is again representing us! I highly recommend Mary as your realtor.

Amanda and Bill November 30, 2016

Mary is a master of her craft and exceptionally great to work with. About 5 years ago, I purchased my first home in Gilbert with Mary's representation. She was thoughtful in her approach to educate me and wasn't shy about offering her perspective on important decisions that I had no experience to draw from at the time. My family has since grown and Mary helped us sell that home and purchase another in Gilbert. Her ability to help us figure out what we want was uncanny - even though we had many of our own ideas. She guided us through preparing the home to sell and every vendor she recommended was incredibly responsive. She managed our expectations well and we received absolute top-dollar in a neighborhood that had many other properties on the market - most for weeks or more. We had our ideal offer within hours of listing. Mary helped us prepare for the move and provided many value-adds that greatly exceeded any expectation we had. She has set a new standard for us and we are incredibly grateful for her. Our new home is exactly what we wanted. We appraised for more than we paid. The home required virtually no repairs and that allowed us to immediately begin making improvements. We are nearly settled in and I look forward to being able to continue recommending Mary for many years to come. Cole

January 2, 2017

Mary is an agent that not only provides amazing service, but also gives the best advice, information, and direction when it comes to selling or buying. She got her hands dirty when she needed and always had our best interests in mind. Mary will tell you the honest truth, even if you don't want to hear it. If you follow her lead, you will always end up in the right place. I have 100% trust and confidence in everything she does. Sarah

January 2, 2017

Mary is one of the most knowledgeable realtors I have ever had the pleasure of working with. She knows her markets, she understands the sellers and buyers needs, and above all else she is ethical. I have referred several people to her over the years and will continue to do so. Her expertise, knowledge, resources and ethical standards set her far above the other realtors in her market areas.

 

January 19, 2017

Mary is the Real Deal

Mary is amazing and not like any other realtor I've met. I've worked with a couple of realtors in the past and they were ok but seemed fake to me. Mary is the real deal; Honest, caring, extremely knowledgeable, and not intimidated by any situation. It seemed like anything weird we encountered, she had dealt with it before and knew exactly what to do. She has a real passion for the work she does and she was always available to answer any questions I had. If you are not sure what you need at any point in the home shopping/buying process, Mary will know or has additional resources to help you out. If I ever need to buy or sell a house in the future, I won't even think about going anywhere else. Thanks, Mary!

October 17, 2017

Honesty, Integrity, and genuine Kindness

We have bought 2 homes and sold 2 homes through Mary she is a asset to have on your team. I can say with all honesty I wouldn't have anyone else as my realtor. If you want or need a market trending knowledgeable savvy realtor with real honesty, integrity, genuine kindness, and someone who can handle any transaction than you need to call Mary. If you are buying or selling a home she will assist you in the transaction, guide you through all the ins and outs and give you a responsiveness not seen or given by the majority of other realtors. I am thankful for all her guidance through all 4 of our home transactions.

October 17, 2017

…She is now a Dear Friend

Working with Mary McIntosh has been a pleasure. When looking for a new home Mary was on top of every new listing that fit our criteria and eventually found us our dream home before it was even listed. When we were ready to sell our previous home, Mary’s marketing and choice of photographer helped sell our home in two quick days. On both the purchase and the sale, Mary’s attention to detail with contracts, inspections and closing papers was spot on and we were able to relax knowing she was looking out for our best interests.

During this time it became clear that we found an individual who was not only our realtor, however, someone genuinely interested in looking after our interests. Both of us no longer refer to Mary as our real estate agent as she in now a dear friend.

Claire and Henry

October 20, 2017

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The Muljat Group | 510 Lakeway Dr Bellingham WA 98225 | 360-820-2000
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